This could have a variety of reasons. Please make sure that: You have opted in to Push Notifications on your domain You are not browsing in incognito (Chrome) or private (Firefox, Safari, Opera) mode Your device is online Your device is not in battery saving mode, preventing background processes You haven’t cleared your browser data PS: Be aware that iOS does not allow sending Push Notifications yet. Therefore, iOS users won't see the opt-in message nor receive any Push Notifications.

To use PusherStudio, your website needs to be HTTPS-enabled. HTTPS makes your website more secure by encrypting the traffic between your server and your visitors. If your website is already HTTPS-enabled, great! If not, keep reading. You have two options to add HTTPS to your website. The first option is that you ask your hosting provider to activate it for you. The second option is that you obtain an SSL certificate yourself, which can be done for free via Let’s Encrypt. Subsequently, create an account with PusherStudio or Sign In. Go to your domain > Configuration > Installation. You could choose for manual installations or installation for extensions. With the extension, you only need to install and configure it, no need to go through the steps of 'Default Installation'. If you want to install PusherStudio manually, download the Javascript file and add the file to the root directory of your website’s source code. If you manage the content of your website yourself, you can insert the files into the root folder. If you use a third party CMS such as Wordpress, you can add the files via the CMS portal. The last step is including the code snippet we generated for you in the of your website. Similar to the Javascript file, you can either add this yourself in the index.html, or input it via your CMS. You can verify if you set everything up correctly by navigating to https://yourdomain.com/pusherstudio.js. If you do not get a 404 error, everything should be working! That’s all, your website is now ready to send Push Notifications!

You will be charged on a recurring basis, either monthly or yearly. We collect your payment details when you select your first paid plan. After each successful charge, we will send you a billing receipt. Check your user account profile to see your latest and upcoming invoices.

If your website already makes use of google analytics, you can add a UTM code to the landing page URL field. If you haven’t used google analytics before, make sure to properly configure it before adding UTM codes.

Multi user means that you can have multiple users within one PusherStudio account. These users can all work together on the same domain, notifications and campaigns.

Yes. Please contact Customer support in order to make this change

The domain, on which you implement PusherStudio, will affect where your website visitors are requested to opt-in to Push Notifications. In most scenarios, you want to ask your visitors to opt-in on your homepage, which is the top-level domain. To enable Push Notifications on your website, you should first register a domain. In your PusherStudio portal, click “New domain”. You can now enter a name to recognize your domain and the URL of your domain. Click 'Save' to confirm your domain. You can now further configure your domain.

Yes, with our campaigns feature, you can configure multiple notification campaigns. Define rules when subscribers enter your campaign and design the timeline. You are in full control of when subscribers receive particular notifications. You can even override particular timeline settings to control specific events.

With our page visit campaigns, you can! Create a new campaign of this type and select which page should be the trigger for one or more notifications to be sent. You can choose a specific page, or a group of pages which begin or end with some specific text. For example, a clothing shop could choose all jackets by selecting “page starts with” and input the text “category/jackets/”

If you forgot your password, you can reset it at the login page. Simply click “forgot your password?” below the login fields and you will be sent a link to reset your password. If you still can’t login to your account, contact support at info@iroot.in, with subject “account”.