If you wish to cancel your subscription, you can do so by contacting our support at info@iroot.in. After your current billing cycle ends, we will cancel your subscription.

If you forgot your password, you can reset it at the login page. Simply click “forgot your password?” below the login fields and you will be sent a link to reset your password. If you still can’t login to your account, contact support at info@iroot.in, with subject “account”.

With PusherStudio, you can easily send scheduled notifications. Navigate to the Push Notifications tab in your portal and create a new notification like you're used to. Complete step 1 'compose' and click 'next' to go to step 2. Below the 'vibration pattern' field, you can switch on the 'scheduled sending' button and select an exact date and time to send your notification. Mind the time zone you're in which is listed above the date/time selector, and make sure you correctly select AM or PM time. When you're done, select 'Save Notification' (right corner). The notification is now saved to your scheduled menu!

Yes, definitely! All you need to do is include our import script to the first line of your service worker file and have our snippet added to the of your website. However, please note you can not use multiple push notification services at the same time. Make sure there is only one service using the Push API

We take the utmost care in protecting your data. Your payment details are completely processed by our payment service provider who is PCI DSS compliant. All communication goes through HTTPS connections which are RSA-encrypted.

Yes, you can do this with our campaign feature. When you create a campaign, choose the type new subscriber event. Hereafter, you can design your drip campaign in the timeline.

The domain, on which you implement PusherStudio, will affect where your website visitors are requested to opt-in to Push Notifications. In most scenarios, you want to ask your visitors to opt-in on your homepage, which is the top-level domain. To enable Push Notifications on your website, you should first register a domain. In your PusherStudio portal, click “New domain”. You can now enter a name to recognize your domain and the URL of your domain. Click 'Save' to confirm your domain. You can now further configure your domain.

Yes. Please contact Customer support in order to make this change

When you upgrade your subscription, you are pro-rated any unused time on your old plan. The pro-rated amount is exclusive of any tax. On the new plan, you will pay less tax for the first month, as the tax is calculated over the new fee minus the pro-rated amount. In total, the amounts add up and the correct amount of tax is paid.

Every time a website visitor allows you to send them Push Notifications via PusherStudio, (s)he clicks "allow" on their browser prompt. This action triggers the creation of a subscription object which PusherStudio receives. Using this, we can reach your subscriber's browser. Each of these subscription objects has a status, active or inactive. With every Push Notification you send, we check the subscription status. Every active subscription object counts as a subscriber in your plan. In your portal, you have an overview of your active subscribers and your Push Notification performance.