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Contact Details

Address:

Kathriguppe, BSK 3rd STG, Bengaluru, India - 560085

Phone:

+91 8123333535

Mobile:

+91 8123333535

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Frequently asked questions

Find clear answers to common questions and past inquiries, Clear answers to common curiosities.

Sure you can! When creating a new Push Notification, instead of send now, hit 'save notification'. The notification will be saved as a draft which you can see in the draft notifications overview. If you want to edit your draft or push it to your subscribers, click the ''edit" icon.
We support all major browsers, including: Chrome (Desktop + Mobile) Firefox (Desktop + Mobile) Microsoft Edge (Desktop) Opera (Desktop + Mobile) Safari for Mac Please note that iOS does not currently support Web Push Notifications. As soon as Apple provides support for iOS, we will implement this for use with PusherStudio.
To use PusherStudio, your website needs to be HTTPS-enabled. HTTPS makes your website more secure by encrypting the traffic between your server and your visitors. If your website is already HTTPS-enabled, great! If not, keep reading. You have two options to add HTTPS to your website. The first option is that you ask your hosting provider to activate it for you. The second option is that you obtain an SSL certificate yourself, which can be done for free via Let’s Encrypt. Subsequently, create an account with PusherStudio or Sign In. Go to your domain > Configuration > Installation. You could choose for manual installations or installation for extensions. With the extension, you only need to install and configure it, no need to go through the steps of 'Default Installation'. If you want to install PusherStudio manually, download the Javascript file and add the file to the root directory of your website’s source code. If you manage the content of your website yourself, you can insert the files into the root folder. If you use a third party CMS such as Wordpress, you can add the files via the CMS portal. The last step is including the code snippet we generated for you in the of your website. Similar to the Javascript file, you can either add this yourself in the index.html, or input it via your CMS. You can verify if you set everything up correctly by navigating to https://yourdomain.com/pusherstudio.js. If you do not get a 404 error, everything should be working! That’s all, your website is now ready to send Push Notifications!
Multi user means that you can have multiple users within one PusherStudio account. These users can all work together on the same domain, notifications and campaigns.
Every time a website visitor allows you to send them Push Notifications via PusherStudio, (s)he clicks "allow" on their browser prompt. This action triggers the creation of a subscription object which PusherStudio receives. Using this, we can reach your subscriber's browser. Each of these subscription objects has a status, active or inactive. With every Push Notification you send, we check the subscription status. Every active subscription object counts as a subscriber in your plan. In your portal, you have an overview of your active subscribers and your Push Notification performance.
This can happen if the PusherStudio code snippet on your website has been added more than once or if you have added multiple snippets from different Web Push Notification service providers. Make sure to delete all pre-existing Push Notification Javascript files before using PusherStudio. Moreover, always make sure you are using the latest PusherStudio code. Finally, empty your site cache and reverse proxies such as CloudFlare if being used. PS: iOS does not allow sending Push Notifications yet. Therefore, you won't be able to see the opt-in request on iOS devices.
Yes you can! With our Business plan you can add five users to your PusherStudio account and with the Enterprise plan you can even add 15 users. Every user can use the PusherStudio portal at the same time.
Yes, we do. You will receive a compliant invoice which you can use for your administration.
In some cases, it may occur that your visitors reject the custom opt-in and browser notification. There are two scenarios: A visitor can reject the first Push Notification opt-in. A visitor can accept the opt-in and block the browser notification. For the first scenario, the visitor is still able to accept the opt-in by refreshing the page or during his next visit to the website. In case the second scenario occurs and the visitor blocked Push Notifications but changes his mind and wants to accept Push Notifications, the best way to fix this problem is to clear the browser cache. If he decides to clear his cache, he should do the following; 1. Open up the browser 2. Go to settings 3. Find the setting to clear the browser data/history.
You will be charged on a recurring basis, either monthly or yearly. We collect your payment details when you select your first paid plan. After each successful charge, we will send you a billing receipt. Check your user account profile to see your latest and upcoming invoices.